Connection can be achieved by 3 ways depending on what is needing to be achieved:
1. E-Share App on the laptop, phone or tablet and needs to be on the same network as the IQ Touch screen – Open the app and connect to the ID displayed where you will then have the option to either screen share to the IQ Touch screen or TV Mirror the IQ Touch screen back to your device to view and use as a remote control.
2. IQ Share Button – C3 PRO – Connect the USB adaptor the C3 Pro Share Button and insert into the front USB port of the IQ Touch screen. It will automatically pair without the need for any drivers or intervention. Once paired, put the adaptor away and simply plug the IQ Share Button C3 Pro into the device you have brought into the room. Once the light turns to solid green, press the button to immediately share your device to the IQ Touch screen. Once connected, you can also access the in-built camera and microphones on your video conference platform (MS Teams, Zoom, WebEx, etc) to achieve BYOM (Bring Your Own Meeting).
3. Webcast feature for anyone outside of the room (from any city or country) wanting to share to the IQ Touch screen in the room. Remote person will open a Chrome browser from their laptop and type in “casts.app” into the address bar. They will then enter the 6-digit pin that is displayed on the IQ Touch screen to access a unique 4-digit pin that is then displayed on the IQ Touch screen. Once the remote participant enters the unique 4-digit pin, they can either select from sharing a Chrome Tab, Window or Entire screen. Once they select the thumbnail of what they want to share, then simply click the share button to share their remote screen to the IQ Touch screen in the room.

Yes, Touch Back is available for Windows, MAC OS, Android, Linux and Chromebooks via the E-Share Pro App. You can wirelessly connect your iOS devices but touch back is not a function available for iOS (iPhones & iPad)

Windows 11

1. 1. Press  .
      The Start menu appears.
   2. In the search box, type Settings.
      The Settings app is listed.
   3. Click Settings
      The Settings menu appears.
   4. Click Personalization > Taskbar corner icons. The Taskbar corner icons menu drops down.
   5. Enable Touch keyboard.
      The touch keyboard appears.

Tip: You can create a taskbar shortcut for easier access. On the taskbar, right-click on the On-Screen Keyboard icon, and then click Pin to taskbar.

Windows 10

1. 1. Press  .
      The Start menu appears.
   2. Click   > Ease of Access > Keyboard

Tips:

1. • You can also access the on-screen keyboard by pressing the keyboard
     shortcut: Ctrl++O.
   • You can create a taskbar shortcut for easier access. On the taskbar, right-click on the On-Screen Keyboard icon, and then click Pin to taskbar

OPS shut down automatically:

• • Check if the OPS is properly installed and check the sleep mode settings in the OPS.

• • The angle between the pen and display needs to be greater than 60 degrees.
  • Do not touch the display with your sleeve or wrist at the same time as writing

• • Make sure infrared frames have not been obscured.
  • Check whether you have enabled the freeze function on the screen or remote control.

• • Check whether the power plug is inserted into the power socket and whether the panel is powered on.
  • Check whether the main switch (rocker switch) on the interactive panel is switched on.
  • Check whether panel is in ECO mode.
  • Check whether the video and audio input cables are connected correctly.
  • Check whether the panel is switched to the right signal source.
  • Check the settings on image brightness and contrast.
  • Check the volume.

• • Check the volume.
  • Check whether the Mute button on the remote control is pressed.
  • Check whether the audio cable between the PC and interactive panel is connected correctly.